©2024 Edo State Government

Welcome to Citizens Services

Explore the Citizens Services section of the Edo State Strategy, Policy, Projects, and Performance Management Office, where we prioritize the needs and concerns of the residents of Edo State. Here, you’ll find information on the various services and initiatives aimed at improving the lives of citizens and enhancing their access to essential government resources.

At our office, we are committed to providing accessible, efficient, and citizen-centric services that meet the diverse needs of our community. Whether you’re seeking information, assistance, or support from the government, we strive to deliver quality services that empower and enrich the lives of all residents of Edo State.

Information Services: Access to relevant information on government programs, policies, and initiatives.
Public Assistance Programs: Support services for vulnerable populations, including social welfare programs, healthcare services, and educational assistance.
Permit and License Applications: Assistance with obtaining permits, licenses, and certifications for various activities and businesses.
Complaints and Feedback Mechanisms: Channels for citizens to voice their concerns, provide feedback, and seek resolution for issues affecting their communities.
Public Infrastructure and Utilities: Information on public infrastructure projects, utilities, and amenities available to citizens.
Community Development Programs: Initiatives aimed at promoting community development, including youth empowerment, women’s empowerment, and environmental conservation programs.

Citizens can access our services through multiple channels, including:

Online Portal: Our website provides a user-friendly portal where citizens can access information, submit applications, and provide feedback from the comfort of their homes.
Service Centers: Physical service centers located across Edo State provide in-person assistance and support for citizens requiring face-to-face interactions.
Hotline and Helpdesk: A dedicated hotline and helpdesk are available to address inquiries, complaints, and requests for assistance from citizens.
Mobile Applications: We offer mobile applications that enable citizens to access services, receive updates, and engage with government initiatives on their smartphones or tablets.

We believe in the importance of citizen engagement and participation in shaping government policies and programs. Through town hall meetings, community forums, and public consultations, we actively seek input from citizens to inform decision-making and ensure that our services are responsive to their needs.

Our office is committed to empowering communities to become active participants in their own development. Through capacity-building initiatives, training programs, and community-driven projects, we work to build the skills, knowledge, and resilience of individuals and communities, enabling them to thrive and prosper.

We value feedback from citizens and encourage you to share your thoughts, suggestions, and concerns with us. Your input helps us improve our services, address issues, and better serve the needs of our community. Reach out to us through our feedback channels, and together, let’s build a brighter future for Edo State.